Right, it has nothing to do with coding, its magic! Sorry! You are on the wrong forum try https://blackwitchcoven.com/
If it was coding and you actually provided the code, we might have been able to help, but a vague question will result in a multitude of possible answers of which the most likely answer is its pointing to the wrong directory, it can't find what it is coded to look for, so it fails. But! All this nothing you want to hear so i will now depart, Abracadabra!