We have a feedback form on our website that is pretty standard. One of the questions ask people how they heard about us and it has multiple options. My boss wants the choices to be broken down in categories Internet, Print, Referral and Signage with several choices under each category. Right now I am using an OPTGROUP to provide each category a header.My question is, what is the best way to gather information like that without making the form too cumbersome. Do I have 2 pull downs, 1st one with the category, 2nd with the choices (changing depending on what category is picked)? Do I leave it as is with a OPTGROUP? or another option, do I let them fill in how they heard about us? Another question, is there a way to use a menu system to populate a form field. Example would be have a pull down that displayed the categories, a sub menu would appear beside each category as you rolled over then with the category specific options. Is this possible. Is one of the options listed just as good or better of an option? Any insight or advise is appreciated as I learn best web practices as it related to UI.
