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OK, first and foremost, am using classic ASP as that is what I have to work with. All electronic forms in my company are currently in classic ASP. Too many of them to move to .net any time soon. That said, I have written an html form that includes sending a SOAP request to our CRM (ticketing system) which is vendor hosted. They are supplying the .net web service to the CRM's database. This will send back a response not only of a successful receipt, but also a ticket number which I am to display to the customer's screen. I am pretty comfortable with the sending part, I think. It is the response I am not so sure about. I've done XML responses through a web service before; however, I've never had a response I would have to parse before. Here are the questions that I have: 1. Are the request and response generally coded in the same envelope or separately? 2. I'm pretty comfortable displaying text received in a response using xmlhttp.responseText, but HOW would you parse the SOAP response in classic ASP? Below is the code I have for the Request: strXML = "" strXML = strXML & "<?xml version=""1.0"" encoding=""UTF-8""?>" & strCR strXML = strXML & "<SOAP-ENV:Envelope xmlns:SOAP-ENV='http://schemas.xmlsoap.org/soap/envelope/' xmlns:SOAP-ENC='http://schemas.xmlsoap.org/soap/encoding/' xmlns:xsi='http://www.w3.org/2001/XMLSchema-instance' xmlns:xsd='http://www.w3.org/2001/XMLSchema'>" & strCR strXML = strXML & " <SOAP-ENV:Header>" & strCR strXML = strXML & " <m:header xmlns:m='http://VenderURL'>" & strCR strXML = strXML & " <docType>Esr Client</docType>" & strCR strXML = strXML & " <version>3.0</version>" & strCR strXML = strXML & " <sender type='CUSTSYSID'>WIN</sender>" & strCR strXML = strXML & " <receiver type='CUSTSYSID'>CCC</receiver>" & strCR strXML = strXML & " <requestSyncType>synchronous</requestSyncType>" & strCR strXML = strXML & " <deployment.Mode>test</deployment.Mode>" & strCR strXML = strXML & " <partner type='CUSTSYSID'>" & String & "</partner>" & strCR strXML = strXML & " <transactionId>" & IntPONumber & "</transactionId>" & strCR strXML = strXML & " <timestamp>" & strTimeStamp & "</timestamp>" & strCR strXML = strXML & " </m:header>" & strCR strXML = strXML & " </SOAP-ENV:Header>" & strCR strXML = strXML & " <SOAP-ENV:Body>" & strCR strXML = strXML & " <m:serviceRequest xmlns:m='http://VendorURL' action='String'>" & strCR strXML = strXML & " <ticketInfo ticketNumber='String'>" & strCR strXML = strXML & " <refTicketNumber>" & "intPONumber" & "</refTicketNumber>" & strCR strXML = strXML & " <openedDateStamp>" & strTimeStamp & "</openedDateStamp>" & strCR strXML = strXML & " <sentDateStamp>" & strTimeStamp & "</sentDateStamp>" & strCR strXML = strXML & " <transDateStamp>" & strTimeStamp & "</transDateStamp>" & strCR strXML = strXML & " <problemDescription>" & "strCCDescription" & "</problemDescription>" & strCR strXML = strXML & " <resolution code='String' timeStamp='YYYY-MM-DDTHH:MM:SS'>" & String & "</resolution>" & strCR strXML = strXML & " <shortDescription>" & strSubject & "</shortDescription>" & strCR strXML = strXML & " <status>2</status>" & strCR strXML = strXML & " <priority internalCode='3'/>" & strCR strXML = strXML & " <severity code='3'/>" & strCR strXML = strXML & " <sla contractId=””>" & strCR strXML = strXML & " <contractName>Winn-Dixie SLA Contract</contractName>" & strCR strXML = strXML & " </sla>" & strCR strXML = strXML & " <technician.id>" & strTechnician & "</technician>" & strCR strXML = strXML & " <category name='IssueCode1'>INCIDENT</category>" & strCR strXML = strXML & " <category name='IssueCode2'>HARDWARE</category>" & strCR strXML = strXML & " <category name='IssueCode3'>BREAK / FIX</category>" & strCR strXML = strXML & " </ticketInfo>" & strCR strXML = strXML & " <entitlement>" & strCR strXML = strXML & " <code>" & CustCode & "</code>" & strCR strXML = strXML & " </entitlement>" & strCR strXML = strXML & " <contact type='primary' vip=”false”>" & strCR strXML = strXML & " <company>WINN-DIXIE</company>" & strCR strXML = strXML & " <Email>WD REQ</Email>" & strCR strXML = strXML & " </contact>" & strCR strXML = strXML & " <serviceAddress site='0'>" & strCR strXML = strXML & " </serviceAddress>" & strCR strXML = strXML & " <equipment>" & strCR strXML = strXML & " <model>" & part_no & "</model>" & strCR strXML = strXML & " <description>" & strConfigItem & "</description>" & strCR strXML = strXML & " </equipment>" & strCR strXML = strXML & " <extrinsics name='FLEX2'>" & strPartDesc & "</extrinsics>" & strCR strXML = strXML & " </m:serviceRequest>" & strCR strXML = strXML & " <SOAP-ENV:Fault>" & strCR strXML = strXML & " <faultcode>SOAP-ENV:Client</faultcode>" & strCR strXML = strXML & " <faultstring>[ISS.0088.9134] Exception occurred while processing the body of the message</faultstring>" & strCR strXML = strXML & " <faultactor>http://b2bqc.compucom.com/soap</faultactor>" & strCR strXML = strXML & " </SOAP-ENV:Fault>" & strCR strXML = strXML & " </SOAP-ENV:Body>" & strCR strXML = strXML & "</SOAP-ENV:Envelope>" ' End of Request section ' Call the webservice using POST baseURL="[url="https://b2bqc.compucom.com/ws/CcEsrV4:provider"]https://b2bqc.compucom.com/ws/CcEsrV4:provider[/url]" 'Link for Production Environment Set objXmlHttp = CreateObject("MSXML2.ServerXMLHTTP.3.0") objXmlHttp.setTimeouts toResolve, toConnect, toSend, toReceive objXmlHttp.Open "POST", baseURL, False objXMLHttp.Send(strXML) Here's the code for the response: strXMLResponse = ""strXMLResponse = strXMLResponse & "<SOAP-ENV:Envelope xmlns:SOAP-ENV='[url="http://schemas.xmlsoap.org/soap/envelope/"]http://schemas.xmlsoap.org/soap/envelope/[/url]' xmlns:SOAP-ENC='[url="http://schemas.xmlsoap.org/soap/encoding/"]http://schemas.xmlsoap.org/soap/encoding/[/url]' xmlns:xsd='[url="http://www.w3.org/2001/XMLSchema"]http://www.w3.org/2001/XMLSchema[/url]'xmlns:xsi='[url="http://www.w3.org/2001/XMLSchema-instance"]http://www.w3.org/2001/XMLSchema-instance[/url]'>" & strCRstrXMLResponse = strXMLResponse & "<SOAP-ENV:Body>" & strCRstrXMLResponse = strXMLResponse & " <serviceResponse>" & strCRstrXMLResponse = strXMLResponse & " <status code="?">string</status>" & strCRstrXMLResponse = strXMLResponse & " <statusMsg>string</statusMsg>" & strCRstrXMLResponse = strXMLResponse & " <ticketNumber>string</ticketNumber>" & strCRstrXMLResponse = strXMLResponse & " <refTicketNumber>string</refTicketNumber>" & strCRstrXMLResponse = strXMLResponse & " </ESR:serviceResponse>" & strCRstrXMLResponse = strXMLResponse & "</SOAP-ENV:Body>" & strCRstrXMLResponse = strXMLResponse & "</SOAP-ENV:Envelope>" ' XML Response from VendorresponseXML = xmlhttp.responseTextresponse.write("Your Ticket Number is: ") & "<b><font color='#cc0000' size='4'>" & responseXML & "</font></b>" Any guidance anyone can provide would be greatlly appreciated. Thanks, BillM

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