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Anchor links not working

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Any ideas why this anchor link (http://okarito.co.nz/kayak-trips/#guided)will work within the page but not from a different page within the site?

For instance, if you are on the ' Kayak trips' page, the anchor works, but if you want to go to the anchor point from any other page within the site, it loads halfway down the FAQ section.

I hope that makes sense. Many thanks in advance if you can help!

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Thanks Sunamena, have just had this page validated. There are errors with the div that contains the anchor, but there is no problem with the #freedom anchor that also sits within the div. Any other ideas? Or something I'm missing? I had this site built for me so I am not sharp enough to pick up any subtle errors.

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