ColGam Posted May 16, 2018 Share Posted May 16, 2018 Hi. Not sure if this is the right area for this but wasn't sure where it would fit exactly. I have a website hosted by A2Hosting which is currently using Wordpress and utilizing ContactForm7. The contact form used to use an outlook email and when a user filled it out, I would get it. The problem is occurring now since I've signed up for a GSuite email to use for my domain. After adding that email to ContactForm7, it fails to send me the email each time and tells me it's failed to send. I've tried using Easy WP SMTP without luck and also WP Mail SMTP. I haven't found a solution to this problem yet. Does anyone have any ideas? Thank you. Link to comment Share on other sites More sharing options...
justsomeguy Posted May 16, 2018 Share Posted May 16, 2018 Do you get any information about what the actual problem is sending the email? Link to comment Share on other sites More sharing options...
ColGam Posted May 16, 2018 Author Share Posted May 16, 2018 This text comes up when I click submit on the form: Failed to send your message. Please try later or contact the administrator by another method. Link to comment Share on other sites More sharing options...
dsonesuk Posted May 16, 2018 Share Posted May 16, 2018 I suppose you did changed the SMTP, port and encryption type to required settings for GSuite email? Link to comment Share on other sites More sharing options...
ColGam Posted May 16, 2018 Author Share Posted May 16, 2018 Yes, followed the directions for what it suggested and also looked them up. Link to comment Share on other sites More sharing options...
dsonesuk Posted May 16, 2018 Share Posted May 16, 2018 Easy WP SMTP has test option, did it work in that test? Link to comment Share on other sites More sharing options...
ColGam Posted May 16, 2018 Author Share Posted May 16, 2018 The test said it was successful but never came through to my email. Link to comment Share on other sites More sharing options...
dsonesuk Posted May 16, 2018 Share Posted May 16, 2018 Right! Did you check your web account and check if your emails where blocked and dumped in the spam folder, while you were testing and make sure 'allow less secure apps' is set to 'on', also if not already. Link to comment Share on other sites More sharing options...
ColGam Posted May 16, 2018 Author Share Posted May 16, 2018 Nothing had come through to allow it and/or show it was blocked. Didn't find in settings to allow that, do you happen to know where it is located in Gmail Settings? Link to comment Share on other sites More sharing options...
dsonesuk Posted May 16, 2018 Share Posted May 16, 2018 It should be under settings -> security heres a link https://support.google.com/accounts/answer/6010255?hl=en Link to comment Share on other sites More sharing options...
ColGam Posted May 17, 2018 Author Share Posted May 17, 2018 OK. So I went into the Admin Console > Security > Advanced Security Settings and enabled it for each user to change their less secure app settings. I then went back to my regular email and followed the guide you linked and enabled it. Went back and tried to test it again and just no luck receiving it in regular inbox or spam. Link to comment Share on other sites More sharing options...
dsonesuk Posted May 17, 2018 Share Posted May 17, 2018 Check out this site detailed listing of problem solving for contactform7, look at 'SMTP Mail Problems with Gmail and Hotmail' especially at http://kb.cf7skins.com/contact-form-7-email-issues/ Link to comment Share on other sites More sharing options...
ColGam Posted May 18, 2018 Author Share Posted May 18, 2018 Hey. So I went through that site and found the option about some hosts not allowing Gmail/Google Suite to work. Currently using A2Hosting with the Lite Shared Package for hosting. Looks like that may be the issue. https://www.a2hosting.com/kb/getting-started-guide/setting-up-e-mail/using-external-smtp-servers-to-send-e-mail Any ideas on a workaround? I was thinking maybe if I created a new email on Cpanel and a new FWD it could get around it? Thanks, Link to comment Share on other sites More sharing options...
dsonesuk Posted May 18, 2018 Share Posted May 18, 2018 Your NOT! using external are you? You are using internal, with PHPmailer sending by SMTP, which comes in all three of those packages which includes 'Lite'. One of the main problem is when you use your actual gmail account username instead of domain named account email, as mentioned for gmail and especially yahoo also is suggested using CC for your actual gmail account. Link to comment Share on other sites More sharing options...
ColGam Posted May 19, 2018 Author Share Posted May 19, 2018 I guess I don't exactly understand the difference. Definitely feel way in over my head trying to figure this out, didn't think it would be so complicated to use a Gsuite Email for Contact7 lol. I tried this guide, thinking the API method would work and constantly just kept getting errors. http://www.wpbeginner.com/plugins/how-to-send-email-in-wordpress-using-the-gmail-smtp-server/ Link to comment Share on other sites More sharing options...
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